DMS Technical Support – DMSpro Co., LTD | Sales and Distribution Management Solution

DMS Technical Support

DMSpro is always looking all candidates who is dynamic, progressive in business and technology. Joining into DMSpro is an opportunity to challenge yourself to international projects, work professionally with abroad partners, and be together with DMSpro team on the way to create an outstanding DMS solution, help customer write down their successful story. Personal development skill, training courses as effective working, thought of leader, professional performance is some of benefit that you can receive from DMSpro
Department: Support Center
Project Location(s): Bluesky Building, 01 Bach Dang, Ward 2, Tan Binh, HCMC
The reporting structure – The DMS Technical Support is a member of the SC & IMP team– The incumbent is responsible for reporting directly to the national technical support leader & support center manager on a horizontal/vertical basis
Job responsibility – Researching solutions, assuming responsibility for maintaining technical aspects of DMS, and providing technical support to users throughout their software usage– Supporting clients in using software applications such as: updating new features in the system, recording system errors, analyzing and proposing solutions, etc.

– Collaborating effectively with the Company’s software development team to implement and maintain the system, as well as resolve system issues

Qualifications for the position – University graduate with Information Technology major– Outstanding technical knowledge in Microsoft SQL database

– Intermediate to advanced knowledge related to server hardware infrastructure, operating system, and web service

– Good computer skills, particularly Excel and reporting skills

– Strong communication skills

– Knowledge and experience in customer service

– Holder of any of the following certificates: MCSA, MCSE, LPI, and CCNA

– English proficiency of Level C or equivalent, with good reading comprehension

– Passion for technical support, security, and system administration duties

– Meticulousness and a sense of responsibility

Benefits – Training sessions to help the incumbent meet the job requirements after 2 months of probation– Practical exposure to ongoing projects at DMSpro

– Opportunities to be trained and develop into consultants in distribution management system implementation

– Opportunities to rotate and transfer jobs that are suited to professional competence

– Commitment of the Company to fully support employees in achieving career goals and advancement

Application Quantity needed: 03Interested candidates please send your applications to: tuyendung@dmspro.vn. Application documents include:

– CV written in English and Vietnamese

– Copies of University transcripts

– Copies of Degrees and other qualifications

We regret that only shortlisted candidates will be contacted for an interview.

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